Product Description
1) If the red status indicator on the board does not work: When the firmware update operation is completed, the indicator will stop flashing. If the indicator does not flash during the firmware update process, it may be that the firmware name in the SD card is capitalized, please change it to Lower case; or the file system of the SD card is wrongly selected, please set it to FAT32; or there may be a problem with the card slot or chip of the motherboard, please consult us and help you. 2) If the stepper motor is overheated: the drive current may be set too large, please try to reduce the motor current; the drive may not have a heat sink installed, or the heat dissipation work has not been completed, please check the ventilation environment where the printer is located. If the stepper motor does not respond: please connect the main board to the 12/24V power supply; the firmware may be set incorrectly, please update the pre-compiled firmware on our official website. 3) Board does light up, but no power to the fans? The fan of motherboard is a CNC fan. You need to set the fan speed on the display screen for the fan to work normally; check the fan wiring, some fan wiring and the motherboard fan port pin sequence is not the same; if the above content is correct, please contact us, we can identify the problem, and then carry out the warranty service. 4) Got a blank blue screen? The main control chip may be lacks firmware, so the display will be blank. Please try to update the pre-compiled firmware on our official website; if the firmware cannot be updated, please contact us and we will provide you with warranty service; or try to replace the EXP cable, it may be a cable problem. 5) When the heated bed is enabled, the temperature readings bounce around? The R&D department has solved this problem, if the problem still occurs, please consult us and help you.
BIGTREETECH SKR Mini E3 V2.0 Control Board 32Bit 3D Printer Parts
1) If the red status indicator on the board does not work: When the firmware update operation is completed, the indicator will stop flashing. If the indicator does not flash during the firmware update process, it may be that the firmware name in the SD card is capitalized, please change it to Lower case; or the file system of the SD card is wrongly selected, please set it to FAT32; or there may be a problem with the card slot or chip of the motherboard, please consult us and help you. 2) If the stepper motor is overheated: the drive current may be set too large, please try to reduce the motor current; the drive may not have a heat sink installed, or the heat dissipation work has not been completed, please check the ventilation environment where the printer is located. If the stepper motor does not respond: please connect the main board to the 12/24V power supply; the firmware may be set incorrectly, please update the pre-compiled firmware on our official website. 3) Board does light up, but no power to the fans? The fan of motherboard is a CNC fan. You need to set the fan speed on the display screen for the fan to work normally; check the fan wiring, some fan wiring and the motherboard fan port pin sequence is not the same; if the above content is correct, please contact us, we can identify the problem, and then carry out the warranty service. 4) Got a blank blue screen? The main control chip may be lacks firmware, so the display will be blank. Please try to update the pre-compiled firmware on our official website; if the firmware cannot be updated, please contact us and we will provide you with warranty service; or try to replace the EXP cable, it may be a cable problem. 5) When the heated bed is enabled, the temperature readings bounce around? The R&D department has solved this problem, if the problem still occurs, please consult us and help you.
Delivery, Returns & Refunds
Delivery
Sellers offer a range of delivery options, so you can choose the one thatâs most convenient for you. Many sellers offer free delivery. You can always find the postage cost and estimated delivery date in a sellerâs listing. You'll then be able to see a full list of delivery options during checkout. These can include: Express delivery, Standard delivery, Economy delivery, Click & Collect, Free local collection from seller.
Returns
Your options for returning an item vary depending on what you want to return, why you want to return it, and the seller's return policy. If the item is damaged or doesn't match the listing description, you can return it even if the seller's returns policy says they don't accept returns. If you've changed your mind and no longer want an item, you can still request a return, but the seller doesn't have to accept it. If the buyer changes their mind about a purchase and wants to return an item, they may need to pay return postage costs, depending on the seller's return policy. Sellers can provide a return postage address and additional return postage information for the buyer. Sellers pay for return postage if there's a problem with the item. For example, if the item doesn't match the listing description, is damaged or defective or is counterfeit. By law, customers in the European Union also have the right to cancel the purchase of an item within 14 days beginning from the day you receive, or a third party indicated by you (other than the carrier) receives, the last good ordered by you (if delivered separately). This applies to all products except for digital items (e.g. Digital Music) that are provided immediately to you with your acknowledgement, and other items such as video, DVD, audio, video games, Sex and Sensuality products and software products where the item has been unsealed.
Refunds
Sellers have to offer a refund for certain items only if they are faulty, such as: Personalised items and custom-made items, Perishable items, Newspapers and magazines, Unwrapped CDs DVDs and computer software. If you used your PayPal balance or bank account to fund the original payment, the refunded money will go back to your PayPal account balance. If you used a credit or debit card to fund the original payment, the refunded money will go back to your card. The seller will effect the refund within three working days but it may take up to 30 days for Paypal to process the transfer. For payments funded partially by a card and partially by your balance/bank, the money taken from your card will go back to your card and the remainder will return to your PayPal balance.