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Privacy Policy

This Privacy Policy helps you understand what Personal data we collect, why we collect it, what we do with it and the choices you have, including how to access and update information.

RedBrain Ltd trading as uk.redbrain.shop, a company registered in England and Wales under company number 10434678 whose registered address is at 1st Floor Dorna House Two, 52 Guildford Road, West End, Surrey, GU24 9PW hereinafter referred to as or ‘We’ have created this privacy statement ‘Statement’ in order to demonstrate our firm commitment to the privacy of the details that You provide to us when using the Site to access the in order to demonstrate our firm commitment to the privacy of the details that You provide to us when using the Site to access the Services. In this Statement, references to ‘You’ and ‘Your’ are references to the uk.redbrain.shop Member. When You use the Site to access the uk.redbrain.shop Services, You are consenting to the practices set forth in this Statement. Unless otherwise indicated, all definitions used in the Unless otherwise indicated, all definitions used in the Service Terms shall apply herein.

YOUR ACCEPTANCE OF THE STATEMENT

This Statement governs Your use of the Site to access the uk.redbrain.shop Services, including any dispute concerning privacy. By using the uk.redbrain.shop Services, You accept this Statement in full. You should read the Statement carefully and ensure that You understand its effect before proceeding to use the Site to access the uk.redbrain.shop Services.

We reserve the right to modify this Statement at any time without notice. Any changes We may make to this Statement in the future will be posted on this page and, where appropriate, notified to You by e-mail or when You next use the Site to access the uk.redbrain.shop Services, the new terms may be displayed on-screen and You may be required to read and accept them to continue. You agree that uk.redbrain.shop will treat Your use of the Site to access the uk.redbrain.shop Services as acceptance of this Statement including Your continued use subsequent to any changes.

WHAT INFORMATION IS COLLECTED & HOW?

Personal Data

The Site asks You to provide Personal Data to enhance the quality of the uk.redbrain.shop Services We can provide to You and the more accurate the information You provide, the better We are able to respond to Your requirements! As part of the process of using the Site to access the uk.redbrain.shop Services, We may collect the following types of Personal Data about You (as applicable):

  • Your email address upon Sign-Up as a uk.redbrain.shop Member on the Site to enable us to send our uk.redbrain.shop Product Alerts to You;
  • Your visits to the Site and the uk.redbrain.shop Content that You download;
  • any other information that You choose to send to us, including any request for further uk.redbrain.shop Services, general correspondence, reports of a problem with the Site or the uk.redbrain.shop Services.

Other Data

  • De-personalised data which does not record Personal Data as such and concerns information about Your computer is used primarily to aid the technical administration of the Site, to better understand how the Site is functioning for uk.redbrain.shop Members and to draw conclusions upon demographic information. It includes information such as the date of Your visit to the Site, the path taken, the IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and Site navigation.

HOW IS THIS INFORMATION USED?

You hereby expressly consent to Your Personal Data being passed on to third party companies who act as our service providers ‘uk.redbrain.shop Service Providers’ for the sole purpose of fulfilling the daily operations pertaining to the uk.redbrain.shop Services only (including making improvements to the uk.redbrain.shop Services) and not for the purposes of those third parties making marketing communications to You, unless You have expressly consented to this being undertaken by a third party such as our selected third parties. Although You are under no obligation to provide such Personal Data to us, if You choose not to, some of the uk.redbrain.shop Services may not be available to You.

You acknowledge that Your Personal Data may be used by uk.redbrain.shop to contact a uk.redbrain.shop Member by email when necessary in connection with Your use of the Site and the uk.redbrain.shop Services.

From time to time, uk.redbrain.shop may contact You by email by way of sending You uk.redbrain.shop Product Alerts as well as newsletters, requests for feedback and related information. If You change Your mind, You can opt out of receiving these direct marketing communications from uk.redbrain.shop as described below.

Selected third parties: If You consented to be contacted by email or other means by selected third parties, We may provide Your information to the third parties We select and these third parties may use this information for their marketing or advertising purposes. If Personal Data has been passed to third parties with Your consent, You may need to contact them separately if You change Your mind in relation to their use of Your Personal Data.

Your Personal Data is used solely by uk.redbrain.shop (and uk.redbrain.shop Service Providers to the extent necessary to fulfil the uk.redbrain.shop obligations to You) for the sole purpose of enabling uk.redbrain.shop to act as a service provider to You and is not shared with any person or company without Your express consent.

Any Personal Data that is held with uk.redbrain.shop shall be retained in accordance with the GDPR 2018 and related Data Protection Legislation and/ or our retention and destruction policy culminating in its permanent deletion.

If You do not wish to be contacted by uk.redbrain.shop in respect of future marketing communications, We will give You the opportunity to unsubscribe to the receipt of such communications in every communication that We send to You.

WHO HAS ACCESS TO YOUR PERSONAL DATA?

We may use the services of uk.redbrain.shop Service Providers to provide some of our business and operational functions so We may need to disclose Your information to them to provide You with the uk.redbrain.shop Services.

Disclosure of Your Personal Data in Compliance with Laws. You should be aware that We may release Your Personal Data when We believe it is necessary to comply with laws or regulations, to assist law enforcement, to enforce the terms under which You transact or communicate with or via uk.redbrain.shop , or to protect the rights, property or safety of uk.redbrain.shop , uk.redbrain.shop Members or third parties.

Transfer of Your Personal Data outside of the EEA. From time to time, We may transfer Your Personal Data to a related company, agent or contractor in order to improve our uk.redbrain.shop Services or to assist our security, credit risk or fraud protection activities. Such companies may be located outside of the EEA and You consent to the transfer of Your Personal Data to such companies for the purposes set out here in accordance with this Statement and as permitted by the Data Protection Legislation from time to time.

Transfer of Personal Data in the Event of the Sale of uk.redbrain.shop or its Assets. In the event that uk.redbrain.shop is sold or transfers some of its assets to another party, Your Personal Data could be one of the transferred assets. If Your Personal Data is transferred, its use will remain subject to this Statement. Your Personal Data will be passed on to a successor in interest in the event of a liquidation or administration of uk.redbrain.shop.

Other Sites and their Privacy Policies and Cookie Policies. The Site may contain links to other websites. uk.redbrain.shop is not responsible for the privacy practices or the content of such websites or for the privacy policies, cookie policies and practices of other third parties, so You should be careful to read and understand those website policies independently.

WHO HAS ACCESS TO YOUR PERSONAL DATA?

We may use the services of uk.redbrain.shop Service Providers to provide some of our business and operational functions so We may need to disclose Your information to them to provide You with the uk.redbrain.shop Services.

Disclosure of Your Personal Data in Compliance with Laws. You should be aware that We may release Your Personal Data when We believe it is necessary to comply with laws or regulations, to assist law enforcement, to enforce the terms under which You transact or communicate with or via uk.redbrain.shop , or to protect the rights, property or safety of uk.redbrain.shop , uk.redbrain.shop Members or third parties.

Transfer of Your Personal Data outside of the EEA. From time to time, We may transfer Your Personal Data to a related company, agent or contractor in order to improve our uk.redbrain.shop Services or to assist our security, credit risk or fraud protection activities. Such companies may be located outside of the EEA and You consent to the transfer of Your Personal Data to such companies for the purposes set out here in accordance with this Statement and as permitted by the Data Protection Legislation from time to time.

Telephone calls: If You call any of the service telephone numbers quoted, We may record Your call. These recordings are used for training and quality control to ensure that We continuously monitor and improve our service standards. In the event that uk.redbrain.shop is sold or transfers some of its assets to another party, Your Personal Data could be one of the transferred assets. If Your Personal Data is transferred, its use will remain subject to this Statement. Your Personal Data will be passed on to a successor in interest in the event of a liquidation or administration of uk.redbrain.shop.

Other Sites and their Privacy Policies and Cookie Policies. The Site may contain links to other websites. uk.redbrain.shop is not responsible for the privacy practices or the content of such websites or for the privacy policies, cookie policies and practices of other third parties, so You should be careful to read and understand those website policies independently.

COMPLAINTS OR QUERIES

uk.redbrain.shop tries to meet the highest standards when collecting and using Personal Data. For this reason, We take any complaints We receive about this very seriously. We encourage You to bring it to our attention if You think that our collection or use of Personal Data is unfair, misleading or inappropriate. We would also welcome any suggestions for improving our procedures. This Statement does not provide exhaustive detail of all aspects of uk.redbrain.shop ’s collection and use of Personal Data. However, We are happy to provide any additional information or explanation needed. Any requests for this should be sent to the address below. If You are not happy with the way in which Your Personal Data is being handled by uk.redbrain.shop , You can complain to the Information Commissioner whose details can be found at: , You can complain to the Information Commissioner whose details can be found at:

ACCESS TO YOUR PERSONAL DATA

uk.redbrain.shop tries to be as open as it can be in terms of giving people access to their Personal Data. Individuals can find out if We hold any Personal Data by making a ‘subject access request’ under the GDPR 2018. If We do hold Personal Data about You, We will let You have a copy of that Personal Data. To make a request to uk.redbrain.shop for any Personal Data that We may hold, You need to put the request in writing addressing it to the address provided below. They may be an administrative charge applied in accordance with the applicable legislation.

ACCESS TO YOUR PERSONAL DATA

Requests for information about our Statement or a ‘subject access request’ can be emailed to support@redbrain.com or by writing to:

1st Floor Dorna House Two
52 Guildford Road
West End
Surrey
GU24 9PW

CHANGES TO THIS STATEMENT

We keep our Statement under regular review. This Statement was last updated on 21 May 2018.