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Routledge Excess Baggage Leveling The Load And Changing The Workplace 09780415783774

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Based on groundbreaking research on the working conditions of airport check-in workers in two countries a previously unstudied category of predominantly women workers Ellen Rosskam describes a form of work characterized as modern-day Taylorism. An occupation greatly affected by new forms of work organization and management practices-caught in the throes of rapid change due to international competition alliances mergers and the application of cost-efficiency strategies-check-in work has been undermined in recent years by the adverse effects of liberalization and technological change. By peeling away the veneer of glamour associated with airport check-in work Rosskam reveals how changes in work organization in this sector have de-skilled disempowered and ultimately demoralized workers. In Excess Baggage weaving through the psychological distress physical pain from musculoskeletal disorders strain and violence that check-in workers experience and describe in their own words a picture emerges of a job perceived to be safe clean glamour girl work but which is comparable to industrial workplaces that require heavy manual lifting obligingly performed in skirts dresses and pretty little shoes. | Excess Baggage Leveling the Load and Changing the Workplace

Routledge Excess Baggage Leveling The Load And Changing The Workplace 09780415783774

Based on groundbreaking research on the working conditions of airport check-in workers in two countries a previously unstudied category of predominantly women workers Ellen Rosskam describes a form of work characterized as modern-day Taylorism. An occupation greatly affected by new forms of work organization and management practices-caught in the throes of rapid change due to international competition alliances mergers and the application of cost-efficiency strategies-check-in work has been undermined in recent years by the adverse effects of liberalization and technological change. By peeling away the veneer of glamour associated with airport check-in work Rosskam reveals how changes in work organization in this sector have de-skilled disempowered and ultimately demoralized workers. In Excess Baggage weaving through the psychological distress physical pain from musculoskeletal disorders strain and violence that check-in workers experience and describe in their own words a picture emerges of a job perceived to be safe clean glamour girl work but which is comparable to industrial workplaces that require heavy manual lifting obligingly performed in skirts dresses and pretty little shoes. | Excess Baggage Leveling the Load and Changing the Workplace

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