redbrain.shop
Search...

Contact Center Management on Fast Forward: Succeeding in the New Era of Customer Experience

ÂŁ32.94

Go to Store

Product Description

Pages: 514, Paperback, ICMI

Contact Center Management on Fast Forward: Succeeding in the New Era of Customer Experience

Pages: 514, Paperback, ICMI

Price now:

ÂŁ32.94

Share:

Go to Store

Related Products

In the Driving Seat of Customer Experience: with Customer Signals Management
In the Driving Seat of Customer Experience: with Customer Signals Management

ÂŁ21.12

Amazon

View Price History
FAST TRACK - The Standpoint of Sales Management: Customer Experience Management
FAST TRACK - The Standpoint of Sales Management: Customer Experience Management

ÂŁ23.40

Amazon

View Price History
FAST TRACK - The Standpoint of Sales Management: Customer Experience Management
FAST TRACK - The Standpoint of Sales Management: Customer Experience Management

ÂŁ15.72

Amazon

View Price History
The New Luxury Experience: Creating the Ultimate Customer Experience (Management for Professionals)
The New Luxury Experience: Creating the Ultimate Customer Experience (Management for Professionals)

ÂŁ59.90

ÂŁ64.99

Amazon

View Price History
Customer Experience Management w.2 - Katarzyna Wojciechowska
Customer Experience Management w.2 - Katarzyna Wojciechowska

ÂŁ13.86

eBay

View Price History
The Operational Excellence Library; Mastering Customer Experience Management
The Operational Excellence Library; Mastering Customer Experience Management

ÂŁ74.97

Amazon

View Price History
Creating Customer Loyalty: Build Lasting Loyalty Using Customer Experience Management
Creating Customer Loyalty: Build Lasting Loyalty Using Customer Experience Management

ÂŁ18.77

ÂŁ19.99

Amazon

View Price History
Loyalty Management: Driving Engagement with Loyalty Programs and Customer Experience
Loyalty Management: Driving Engagement with Loyalty Programs and Customer Experience

ÂŁ140.00

Amazon

View Price History
Customer Experience Management in the Caribbean: Concepts, Case Studies and Challenges
Customer Experience Management in the Caribbean: Concepts, Case Studies and Challenges

ÂŁ88.75

ÂŁ95.00

Amazon

View Price History
Loyalty Management: Driving Engagement with Loyalty Programs and Customer Experience
Loyalty Management: Driving Engagement with Loyalty Programs and Customer Experience

ÂŁ39.99

Amazon

View Price History
Delivery, Returns & Refunds
Delivery

Sellers offer a range of delivery options, so you can choose the one that’s most convenient for you. Many sellers offer free delivery. You can always find the postage cost and estimated delivery date in a seller’s listing. You'll then be able to see a full list of delivery options during checkout. These can include: Express delivery, Standard delivery, Economy delivery, Click & Collect, Free local collection from seller.

Returns

Your options for returning an item vary depending on what you want to return, why you want to return it, and the seller's return policy. If the item is damaged or doesn't match the listing description, you can return it even if the seller's returns policy says they don't accept returns. If you've changed your mind and no longer want an item, you can still request a return, but the seller doesn't have to accept it. If the buyer changes their mind about a purchase and wants to return an item, they may need to pay return postage costs, depending on the seller's return policy. Sellers can provide a return postage address and additional return postage information for the buyer. Sellers pay for return postage if there's a problem with the item. For example, if the item doesn't match the listing description, is damaged or defective or is counterfeit. By law, customers in the European Union also have the right to cancel the purchase of an item within 14 days beginning from the day you receive, or a third party indicated by you (other than the carrier) receives, the last good ordered by you (if delivered separately). This applies to all products except for digital items (e.g. Digital Music) that are provided immediately to you with your acknowledgement, and other items such as video, DVD, audio, video games, Sex and Sensuality products and software products where the item has been unsealed.

Refunds

Sellers have to offer a refund for certain items only if they are faulty, such as: Personalised items and custom-made items, Perishable items, Newspapers and magazines, Unwrapped CDs DVDs and computer software. If you used your PayPal balance or bank account to fund the original payment, the refunded money will go back to your PayPal account balance. If you used a credit or debit card to fund the original payment, the refunded money will go back to your card. The seller will effect the refund within three working days but it may take up to 30 days for Paypal to process the transfer. For payments funded partially by a card and partially by your balance/bank, the money taken from your card will go back to your card and the remainder will return to your PayPal balance.