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Prejudice and Discrimination in Hotels, Restaurants and Bars

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Product Description

Prejudice and Discrimination in Hotels, Restaurants and Bars

Hardback

Condition: New

Editors:  Conrad Lashley

Publisher:  Routledge

Format: Hardback

ISBN:  9781032030449

Description

Presenting expert-led discussion of a range of themes and topics, Prejudice and Discrimination in Hotels, Restaurants and Bars explores the rigidities that restrict recruitment into frontline job roles in hotels restaurants and bars.

Despite decades of legislation banning gender and racial discrimination in most service economies, selecting the \u2018right person for the job\u2019 in practice results in some applicants appearing to be \u2018more right\u2019 than others.

This book makes a unique contribution to the study of hospitality management practices that define, both consciously and unconsciously, recruits\u2019 appearance and behaviours that inevitably include some, and exclude others, from being selected for the job concerned.

Dealing pr;

Prejudice and Discrimination in Hotels, Restaurants and Bars

Prejudice and Discrimination in Hotels, Restaurants and Bars

Hardback

Condition: New

Editors:  Conrad Lashley

Publisher:  Routledge

Format: Hardback

ISBN:  9781032030449

Description

Presenting expert-led discussion of a range of themes and topics, Prejudice and Discrimination in Hotels, Restaurants and Bars explores the rigidities that restrict recruitment into frontline job roles in hotels restaurants and bars.

Despite decades of legislation banning gender and racial discrimination in most service economies, selecting the \u2018right person for the job\u2019 in practice results in some applicants appearing to be \u2018more right\u2019 than others.

This book makes a unique contribution to the study of hospitality management practices that define, both consciously and unconsciously, recruits\u2019 appearance and behaviours that inevitably include some, and exclude others, from being selected for the job concerned.

Dealing pr;

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