Product Description
How Mediation Works
Resolving Conflict Through Talk
Provides a study of the language of mediation, using excerpts from real-life mediation sessions to illustrate how mediation works.
Angela Cora Garcia (Author)
9781107024274, Cambridge University Press
Hardback, published 15 August 2019
284 pages
23.5 x 15.6 x 1.7 cm, 0.58 kg
'Angela Cora Garcia has written an interesting book which looks in depth at how mediation works.' Dr Treasa Kenny, Journal of Mediation and Applied Conflict Analysis
Using conversation analysis to study the interaction between mediators and disputants, this study shows how mediation is used to resolve conflict in small claims and divorce mediation sessions. Angela Garcia explores the techniques mediators use to help disputants tell their stories, make and respond to complaints and accusations, and come up with ideas for resolving the dispute. By analyzing these techniques in their interactional context, she shows how they impact the expe]
How Mediation Works Resolving Conflict Through Talk Garcia Hardback
How Mediation Works
Resolving Conflict Through Talk
Provides a study of the language of mediation, using excerpts from real-life mediation sessions to illustrate how mediation works.
Angela Cora Garcia (Author)
9781107024274, Cambridge University Press
Hardback, published 15 August 2019
284 pages
23.5 x 15.6 x 1.7 cm, 0.58 kg
'Angela Cora Garcia has written an interesting book which looks in depth at how mediation works.' Dr Treasa Kenny, Journal of Mediation and Applied Conflict Analysis
Using conversation analysis to study the interaction between mediators and disputants, this study shows how mediation is used to resolve conflict in small claims and divorce mediation sessions. Angela Garcia explores the techniques mediators use to help disputants tell their stories, make and respond to complaints and accusations, and come up with ideas for resolving the dispute. By analyzing these techniques in their interactional context, she shows how they impact the expe]
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