For more than 60 years a few organizations have followed what is known as the Scanlon Plan for employee engagement. Some early benefits were achieved and employee satisfaction was high in these companies such as Donnelly Corporation and Herman Miller Office Furniture. Likewise for more than 30 years now US and European companies have been studying and adapting the Toyota Production System (TPS) which has been dubbed as Lean. Again some long-term benefits have been achieved but many have not transformed their workplace culture or achieved operational excellence. The Leadership Roadmap combines the two philosophies of both employee engagement and Lean into one concise and understandable system for leaders to follow. If leaders truly want success like Toyota they must understand it is the combination of TPS with total employee engagement that made this company a sustaining industry leader. By following the outlined system leaders will not only make a more successful organization for all stakeholders but will truly enhance their employee satisfaction with their daily work. This book is not just for CEOs CFOs and others at the executive level â it is for employees in human resources or project development the plant manager or first line supervisor. Essentially it is for anyone in the organization who shares a strong commitment to the foundational premise of integrating the leadership of people Lean transformation and innovation systems. The Leadership Roadmap is a practical resource that will foster a new generation of roving leaders - committed team members who are willing to step up and fill a void and who lead by asking questions that trigger positive change rather than simply giving orders. These new leaders will understand that while the framework for achieving success is simple the implementation can be complex and daunting requiring a firm and enduring dedication to renewal and a step-by-step guide to show them the way. | The Leadership Roadmap People Lean and Innovation Second Edition
For more than 60 years a few organizations have followed what is known as the Scanlon Plan for employee engagement. Some early benefits were achieved and employee satisfaction was high in these companies such as Donnelly Corporation and Herman Miller Office Furniture. Likewise for more than 30 years now US and European companies have been studying and adapting the Toyota Production System (TPS) which has been dubbed as Lean. Again some long-term benefits have been achieved but many have not transformed their workplace culture or achieved operational excellence. The Leadership Roadmap combines the two philosophies of both employee engagement and Lean into one concise and understandable system for leaders to follow. If leaders truly want success like Toyota they must understand it is the combination of TPS with total employee engagement that made this company a sustaining industry leader. By following the outlined system leaders will not only make a more successful organization for all stakeholders but will truly enhance their employee satisfaction with their daily work. This book is not just for CEOs CFOs and others at the executive level â it is for employees in human resources or project development the plant manager or first line supervisor. Essentially it is for anyone in the organization who shares a strong commitment to the foundational premise of integrating the leadership of people Lean transformation and innovation systems. The Leadership Roadmap is a practical resource that will foster a new generation of roving leaders - committed team members who are willing to step up and fill a void and who lead by asking questions that trigger positive change rather than simply giving orders. These new leaders will understand that while the framework for achieving success is simple the implementation can be complex and daunting requiring a firm and enduring dedication to renewal and a step-by-step guide to show them the way. | The Leadership Roadmap People Lean and Innovation Second Edition
Sellers offer a range of delivery options, so you can choose the one thatâs most convenient for you. Many sellers offer free delivery. You can always find the postage cost and estimated delivery date in a sellerâs listing. You'll then be able to see a full list of delivery options during checkout. These can include: Express delivery, Standard delivery, Economy delivery, Click & Collect, Free local collection from seller.
Your options for returning an item vary depending on what you want to return, why you want to return it, and the seller's return policy. If the item is damaged or doesn't match the listing description, you can return it even if the seller's returns policy says they don't accept returns. If you've changed your mind and no longer want an item, you can still request a return, but the seller doesn't have to accept it. If the buyer changes their mind about a purchase and wants to return an item, they may need to pay return postage costs, depending on the seller's return policy. Sellers can provide a return postage address and additional return postage information for the buyer. Sellers pay for return postage if there's a problem with the item. For example, if the item doesn't match the listing description, is damaged or defective or is counterfeit. By law, customers in the European Union also have the right to cancel the purchase of an item within 14 days beginning from the day you receive, or a third party indicated by you (other than the carrier) receives, the last good ordered by you (if delivered separately). This applies to all products except for digital items (e.g. Digital Music) that are provided immediately to you with your acknowledgement, and other items such as video, DVD, audio, video games, Sex and Sensuality products and software products where the item has been unsealed.
Sellers have to offer a refund for certain items only if they are faulty, such as: Personalised items and custom-made items, Perishable items, Newspapers and magazines, Unwrapped CDs DVDs and computer software. If you used your PayPal balance or bank account to fund the original payment, the refunded money will go back to your PayPal account balance. If you used a credit or debit card to fund the original payment, the refunded money will go back to your card. The seller will effect the refund within three working days but it may take up to 30 days for Paypal to process the transfer. For payments funded partially by a card and partially by your balance/bank, the money taken from your card will go back to your card and the remainder will return to your PayPal balance.