Digital transformation is a business concern; it is no longer just IT that must get things done. The disruptive force of start-ups focusing on IT-based services that can be consumed through mobile devices cannot be underestimated - These start-ups eat away at the high-margin services provided by incumbents leaving lower margin products and services that are rapidly being commoditized. This is happening in all industry sectors and it is the ones who are best able to adjust innovate and improve their service offerings that will survive. The question is: What do you need to do to ensure that your organization is one of the survivors? The core of the solution to the problem is to radically improve the way the IT organization works together with the business. To be clear the digital transformation of your business depends on that relatively small group of people in the basement or other out-of-the-way location who make sure that your IT services work. So building a cooperative model is vital for the success of the business. Which model has proven its worth in many industries? It is the application of Lean principles that gives organizations an advantage in delivering their products and services to their customers. Transforming your organization to high performance is above all a people-based movement with the acquisition and most importantly application of knowledge and skills necessary for the high performance way of working at its core. In teams from boardroom to work floor building a new way of thinking and acting is essential. This book aims to give insight into the reasons why you and your organization must consciously act to apply Lean principles to your IT organization. It explains the phases organizations go through as they start out with their initial attempts to gain advantages from Lean tools to the phase in which they reap the strategic benefits of Lean applied to IT. The real work of the transformation is described from two different perspectives: Leadership and Team. This book describes a complete set of principles practices and tools In order to make the right decisions along the winding route of your transformation. The people who will guide support and drive your transformation are the leaders and tem members who understand and apply those principles practice and tools: your Lean IT Experts. | The Lean IT Expert Leading the Transformation to High Performance IT
Digital transformation is a business concern; it is no longer just IT that must get things done. The disruptive force of start-ups focusing on IT-based services that can be consumed through mobile devices cannot be underestimated - These start-ups eat away at the high-margin services provided by incumbents leaving lower margin products and services that are rapidly being commoditized. This is happening in all industry sectors and it is the ones who are best able to adjust innovate and improve their service offerings that will survive. The question is: What do you need to do to ensure that your organization is one of the survivors? The core of the solution to the problem is to radically improve the way the IT organization works together with the business. To be clear the digital transformation of your business depends on that relatively small group of people in the basement or other out-of-the-way location who make sure that your IT services work. So building a cooperative model is vital for the success of the business. Which model has proven its worth in many industries? It is the application of Lean principles that gives organizations an advantage in delivering their products and services to their customers. Transforming your organization to high performance is above all a people-based movement with the acquisition and most importantly application of knowledge and skills necessary for the high performance way of working at its core. In teams from boardroom to work floor building a new way of thinking and acting is essential. This book aims to give insight into the reasons why you and your organization must consciously act to apply Lean principles to your IT organization. It explains the phases organizations go through as they start out with their initial attempts to gain advantages from Lean tools to the phase in which they reap the strategic benefits of Lean applied to IT. The real work of the transformation is described from two different perspectives: Leadership and Team. This book describes a complete set of principles practices and tools In order to make the right decisions along the winding route of your transformation. The people who will guide support and drive your transformation are the leaders and tem members who understand and apply those principles practice and tools: your Lean IT Experts. | The Lean IT Expert Leading the Transformation to High Performance IT
Sellers offer a range of delivery options, so you can choose the one thatâs most convenient for you. Many sellers offer free delivery. You can always find the postage cost and estimated delivery date in a sellerâs listing. You'll then be able to see a full list of delivery options during checkout. These can include: Express delivery, Standard delivery, Economy delivery, Click & Collect, Free local collection from seller.
Your options for returning an item vary depending on what you want to return, why you want to return it, and the seller's return policy. If the item is damaged or doesn't match the listing description, you can return it even if the seller's returns policy says they don't accept returns. If you've changed your mind and no longer want an item, you can still request a return, but the seller doesn't have to accept it. If the buyer changes their mind about a purchase and wants to return an item, they may need to pay return postage costs, depending on the seller's return policy. Sellers can provide a return postage address and additional return postage information for the buyer. Sellers pay for return postage if there's a problem with the item. For example, if the item doesn't match the listing description, is damaged or defective or is counterfeit. By law, customers in the European Union also have the right to cancel the purchase of an item within 14 days beginning from the day you receive, or a third party indicated by you (other than the carrier) receives, the last good ordered by you (if delivered separately). This applies to all products except for digital items (e.g. Digital Music) that are provided immediately to you with your acknowledgement, and other items such as video, DVD, audio, video games, Sex and Sensuality products and software products where the item has been unsealed.
Sellers have to offer a refund for certain items only if they are faulty, such as: Personalised items and custom-made items, Perishable items, Newspapers and magazines, Unwrapped CDs DVDs and computer software. If you used your PayPal balance or bank account to fund the original payment, the refunded money will go back to your PayPal account balance. If you used a credit or debit card to fund the original payment, the refunded money will go back to your card. The seller will effect the refund within three working days but it may take up to 30 days for Paypal to process the transfer. For payments funded partially by a card and partially by your balance/bank, the money taken from your card will go back to your card and the remainder will return to your PayPal balance.