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The Post-Pandemic Business Playbook : Customer-Centric Solutions to Help Your Firm Grow
The Post-Pandemic Business Playbook : Customer-Centric Solutions to Help Your Firm Grow
The Post-Pandemic Business Playbook : Customer-Centric Solutions to Help Your Firm Grow
The Post-Pandemic Business Playbook : Customer-Centric Solutions to Help Your Firm Grow
The Post-Pandemic Business Playbook : Customer-Centric Solutions to Help Your Firm Grow
The Post-Pandemic Business Playbook : Customer-Centric Solutions to Help Your Firm Grow
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The Post-Pandemic Business Playbook : Customer-Centric Solutions to Help Your Firm Grow

COVID-19 forced a dramatic change to customer behavior that resulted in an economic crisis not witnessed by anyone alive. Businesses can no longer operate as before because their customers are no longer operating as before. This book provides customer-centric based guidance for how businesses should adapt to this new reality, deriving insights from academic research, case studies, interviews, and best practice examples from around the world. As validated by hundreds of top-level executives, its readers will gain a better understanding of why customer behavior has changed so they can use the book's solutions to navigate through and succeed in the post COVID-19 future.

The Post-Pandemic Business Playbook

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COVID-19 forced a dramatic change to customer behavior that result;

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The Post-Pandemic Business Playbook : Customer-Centric Solutions to Help Your Firm Grow

COVID-19 forced a dramatic change to customer behavior that resulted in an economic crisis not witnessed by anyone alive. Businesses can no longer operate as before because their customers are no longer operating as before. This book provides customer-centric based guidance for how businesses should adapt to this new reality, deriving insights from academic research, case studies, interviews, and best practice examples from around the world. As validated by hundreds of top-level executives, its readers will gain a better understanding of why customer behavior has changed so they can use the book's solutions to navigate through and succeed in the post COVID-19 future.

The Post-Pandemic Business Playbook

Free UK delivery on this item.

This brand new item is available with free UK delivery with Royal Mail tracked services.

Please note that the price advertised is as low as we can go, we do not accept offers.

COVID-19 forced a dramatic change to customer behavior that result;

Price now:

From

£24.35

to

£28.33
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Product Description

COVID-19 forced a dramatic change to customer behavior that resulted in an economic crisis not witnessed by anyone alive. Businesses can no longer operate as before because their customers are no longer operating as before. This book provides customer-centric based guidance for how businesses should adapt to this new reality, deriving insights from academic research, case studies, interviews, and best practice examples from around the world. As validated by hundreds of top-level executives, its readers will gain a better understanding of why customer behavior has changed so they can use the book's solutions to navigate through and succeed in the post COVID-19 future.

The Post-Pandemic Business Playbook

Free UK delivery on this item.

This brand new item is available with free UK delivery with Royal Mail tracked services.

Please note that the price advertised is as low as we can go, we do not accept offers.

COVID-19 forced a dramatic change to customer behavior that result;

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Springer Verlag, Singapore

Language

eng

Format

Paperback

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